Prove Due Diligence and Protect Your Premises Licence
Easy to use, Easy to understand. Start protecting your business. The Refusals Register™ by Licensing Connect is the easiest way for your entire team to log refused sales, demonstrate compliance, and support your Challenge 25 strategy.
Protect Your Premises Licence
A simple missed entry or a lost record can put your premises at risk. Recording refusals is critical evidence that you are complying with the law.
Due Diligence
Show Licensing, Police, and Trading Standards officers your compliance record in seconds. A digital register acts as robust evidence that you actively challenge for ID and refuse sales.
Best Practice
Selected Staff can access and make entries from any device. It's simple to use, ensuring every refusal is recorded right after the customer leaves, as per best practice.
Staff Training
Managers can review the register to support staff, spot trends, and identify if more training on Challenge 25 or age-restricted products is needed.
Our built-in guide removes the guesswork. Get clear guidance on accepted forms of ID and which products are age-restricted.
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18
Alcohol, Tobacco, E-Cigarettes, Knives, Fireworks,
PEGI 18 Games, Lottery -
16
Petrol, Aerosol Paint, Party Poppers, Energy Drinks,
PEGI 16 Games -
12
Christmas Crackers, 12/12A Videos,
PEGI 12 Games
Failure to comply can lead to unlimited fines and a review of your premises licence.
All In-one Compliance
The Refusals Register™ is part of the complete Licensing Connect platform. Our free to use optionn also includes the Vulnerability Book™ to log incidents and protect vulnerable customers, plus comprehensive training courses.
- Record all refusals (underage, drunkenness, etc.)
- Guidance on accepted forms of ID.
- Full list of age-restricted products.
- Supports Challenge 25 & best practice.
Get Instant
Access Today
Sign up for your Licensing Connect trial and get immediate access to The Refusals Register™, The Vulnerability Book, and our full suite of compliance tools.
- Protect your licence
- Empower your staff
- Prove your due diligence
Have Questions?
Want to know more about Licensing Connect or Enterprise features?
Get in touch with our team today.